Scheduling Appointments:

• – Schedule appointments for both staff and visitors.
• – Coordinate meeting room reservations.

Handling Inquiries:

• – Respond to general inquiries via phone, email, or in person.
• – Provide accurate and helpful information.

Administrative Support:

• – Assist with basic administrative tasks, such as photocopying, filing, and data entry.
• – Support other departments with clerical tasks as needed.

Security and Access Control:

• – Monitor and control access to the premises.
• – Follow security protocols and report any suspicious activity.

Customer Service:

• – Ensure a high level of customer service for all visitors and callers.
• – Address concerns or issues with professionalism and courtesy.

Communication Coordination:

• – Relay messages and information to the appropriate individuals or departments.
• – Keep staff informed of any relevant updates or announcements.

Multi-Tasking:

• – Handle multiple tasks simultaneously, such as answering phones while greeting visitors.
• – Prioritize tasks based on urgency and importance.

Technology Proficiency:

• – Utilize office equipment, such as phone systems, computers, and other communication tools.
• – Learn and use any specific software or databases related to receptionist duties.

Professionalism:

• – Maintain a professional appearance and demeanor.
• – Uphold the organization’s standards for customer service.